Pink Cross Foundation Australia

Donate Now

Viemo Facebook Twitter Youtube google+

Local Resources

Support Services for the Northern Melbourne Region (Victoria, Australia)

 

Accommodation

-       Vincent Care Victoria ……. 1800 618 468

-       Front Yard Youth Services …….9611 2411

(youth refuge referral) …….. 1800 800 531

-       Catchment youth refuge ……. 9470 5592

-       Hope Street Youth and Family Services – West Brunswick ……. 9380 1403

-       Crossroads Tranmere Street Youth refuge – North Fitzroy ……. 9489 1122

-       Aboriginal Housing Victoria ……. 9482 4585

-       Melbourne City Mission ……. 8625 4444

-       Melbourne Youth Support Service …….. 9614 3688

-       St Kinda Crisis Service ……. 9536 7777

-       Merri Outreach Support Service ……. 9359 5493

(short, medium and long term housing support)

-       Crisis Accommodation Info Line (10am – midnight) ……. 1800 627 727

 

Alcohol and Other Drugs

 

-       Community Health Services (look up the area to find relevant service name)

-       Regen Uniting Care – Coburg ……. 9386 2876

(counselling, support groups, prison services, home based programs, withdraw/detox programs. Youth and adults)

-       RAFT (Rehabilitation and Family Therapy) MCHS……. 9355 9900

-       TRACKS (MCHS) ……. 9355 9900

(counselling and support service for 16-25)

-       Direct Line (24 hr free call) ……. 1800 888 236

(drug and alcohol counselling, information and referral)

      -     YSAS (Youth Substance Abuse Service) – Fitzroy …....9415 8881 or

 1800 014 446 (withdrawal and support for 12-21 y.o)

      -     YNOT (Youth Northern Outreach Team) ……. 9304 9100

             (education, support, counselling outreach programs for 12-21 y.o)

      -     Direct Line (24hrs) ……. 1800 888 236 / 9416 1818

            (telephone counselling and info for alcohol and other drug issues)

 

CALD/ Multicultural Services

 

-       Spectrum Migrant Resource Centre ……. 9496 0200

-       Centrelink Multilingual Service (VICSEG) ……. 131 202

-       Centre for Culture Ethnicity and Health – Carlton ……. 9342 9700

-       Foundation House ……. 9388 0022

      (for survivors of torture)

-       Immigrant Women’s Domestic Violence Service ……. 1800 755 988

(multicultural crisis support and referrals for accommodation, counselling, legal advice and court support)

 

Family Violence/ Domestic Violence/ Sexual Assault

 

-       Domestic Violence Resource Centre of Victoria (DVRCV) ……. 9486 9866

-       Victims Assistance and Counselling program (MCHS) ……. 9480 6166

-       Gatehouse Centre for Assessment and Treatment of Child Abuse (RCH) –         Parkville (24hr) ……. 2345 5522

(survivors of sexual abuse, physical and emotional abuse – 0-17 y.o. Medical and counselling services)

-       Northern Domestic Violence Outreach Service ……. 9450 4700

      (referrals and support for counselling for survivors of DV)

-       Broadmeadows Intervention Order Court Support Service ……. 9302 3911

-       Caroline Chisholm Society ……. 9361 7000 / 1800 134 863(Country Victoria)

      -     Women’s DV Crisis Service (24hrs) ……..1800 015 188 / 9373 0123

            (telephone support, referral and information service)

      -            Centre Against Sexual Assault (24hrs) …….1800 806 292 / 9349 1766

(counselling and information re sexual assault, refer to website for state wide       local services for direct support)

 

Employment/Training/Education & School Support

 

-       AMES Employment Services – Coburg ……. 9383 2888

(assistance for unemployed people – especially of migrant decent – need Centrelink referral)

-       Youth Projects – Glenroy ……. 9304 3910

-       Inner Northern Local learning and Employment Network ……. 9384 2325

 

Financial Help

 

-       Centrelink – crisis payment ……. 132 490

-       Brotherhood of St Lawrence – Craigieburn ……. 8339 6500

-       Brotherhood of St Lawrence - Fitzroy ……. 9445 2400

-       Brotherhood of St Lawrence - Frankston ……. 8781 5900

      (budgeting, financial counselling)

-      StepUP Loan Good Shepherd Microfinance - Northcote……. 9495 9600

       (low interest loan)

      -    No Interest Loan Scheme (NILS) Lentara Uniting Care ……. 9351 3600

             (for affording household essentials)

-       Uniting Care – Broadmeadows ……. 9351 3600

       financial counselling, emergency relief - food vouchers, food parcels)

-       Council for Single Mothers and their Children …….8354 3856 /1800 758 150

(financial support - $ in bank account, food parcels)

 

 

Emergency Relief (food vouchers/parcels) – limited to local area

 

-      Dianella Community Health Service – Craigieburn ……. 9303 0509

      (food vouchers only, Hume residents only call Friday 9am)

-       Salvation Army – Craigieburn ……. 8339 4987

(food parcels and vouchers Mon-Thu 12-4pm)

-       Uniting Care – Broadmeadows ……. 9351 3600

       financial counselling, emergency relief - food vouchers, food parcels)

-       Anglicare – Craigieburn ……. 0408 129 590

(call Friday at 9am – leave msg, call will be returned. Mon –Thu 10am-12pm)

-       Northpoint Centre Food Bank – Tullamarine ……. 9338 1898

(food parcels only, Hume/Moreland residents, Friday from 1pm)

 

General Counselling

 

-       Moreland City Council Youth Services ……. 9240 1111

(support and referral for 11 – 25 y.o.)

-       Anglicare Youth Services – Glenroy ……. 9306 0000

(intensive youth support, drug and alcohol worker, homelessness outreach worker, mental health intensive worker. 12-17 y.o.)

-       Youth Health Team MCHS – Coburg ……. 9355 9900

 

Legal Issues

 

-       Moreland Community Legal Centre Inc ……. 9383 2588

-       Legal Aid – Broadmeadows ……. 9302 8777

-       Legal Aid – Preston …….9416 6444

-       Youth Law ……. 9611 2412

(Emergency 24 hr free legal advice for young people in trouble with the police)

-       Telephone Information Service ……. 9369 0120

(over the phone legal advice in over 12 languages)

-       Victims Assistance Program MCHS ……. 9480 6166

-       Mental Health Legal …….9629 4422

(legal advice and assistance for people suffering with a mental illness Mon, Wed & Fri 3pm-5pm)

-       Broadmeadows Intervention Order Court Support Service ……. 9302 3911

      -   Broadmeadows Community Legal Service – Gladstone Pk …….3910 4473

-      Women’s Legal Services Victoria (Melbourne) ……. 8622 0600

 

Mental Health

-       North West Area Mental Health Service – Coburg ……. 9355 9700

(clinical assessment and treatment, 16-64 y.o.)

-       Orygen Youth Health ……. 9342 2800/1800 888 320

-       SANE (24hrs) ……. 1800 187 263

(mental health support)

-       Headspace (M-F 9-5pm) …… 8346 8213

-       Crisis Assessment & Treatment Teams (CATT) 24hrs…….

(network of mental health services across the state. They provide 24 hr assessment and treatment and intervention services to people aged 16-64 exhibiting behaviour they need immediate assistance – e.g. suicidal, homicidal, delusional – refer to website for relevant area’s phone number)

      -            Life Line (24hrs) ……. 13 11 14

      -            Suicide Help Line (24hrs) …….1300 651 251

 

Women’s Services

      -     WIRE (Women’s Information Referral Service) (M-F 9-5)……. 1300 134 130

      (confidential support, information and referrals on any issues – state wide)

-   Council for Single Mothers and their Children …….8354 3856 /1800 758 150

 

Phone Support

      -            Local Police Emergencies (24hrs)……. 000

      -            Grief Line (12pm-3pm)

      -            Life Line (24hrs) ……. 13 11 14

      -            Suicide Help Line (24hrs) …….1300 651 251

      -            Centre Against Sexual Assault (24hrs) …….1800 806 292 / 9349 1766

            (counselling and information re sexual assault)

      -     Women’s DV Crisis Service (24hrs) ……..1800 015 188 / 9373 0123

            (telephone support, referral and information service)

      -     Direct Line (24hrs) ……. 1800 888 236 / 9416 1818

            (telephone counselling and info for alcohol and other drug issues)

      -     Confidential Line (24hrs) ……. 1800 200 526

            (information and support in identifying and avoiding abusive relationships)

-       Grief line (12 noon to midnight) ……. 9596 7799

-       Crisis Accommodation Info Line (10am – midnight) ……. 1800 627 727

-       Nurse on Call (24hrs) ……. 1300 60 60 24

      SANE (24hrs) ……. 1800 187 263 (mental health support)

-       Headspace (M-F 9-5pm) …… 8346 8213

-       Crisis Assessment & Treatment Teams (CATT) 24hrs.

(network of mental health services across the state. They provide 24 hr assessment and treatment and intervention services to people aged 16-64 exhibiting behaviour they need immediate assistance – e.g. suicidal, homicidal, delusional – refer to website http://www.easternhealth.org.au/about/contactUs.aspx)

-       WIRE (Women’s Information Referral Service) (M-F 9-5)……. 1300 134 130

      (confidential support, information and referrals on any issues – state wide)