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Victorian Resources

ACCOMMODATION

  • VINCENT CARE VICTORIA: 1800 618 468
  • FRONT YARD YOUTH SERVICES: 9611 2411
  • CATCHMENT YOUTH REFUGE: 9470 5592
  • HOPE STREET YOUTH AND FAMILY SERVICES: 9380 1403
  • CROSSROADS TRANMERE STREET YOUTH REFUGE: 9489 1122
  • ABORIGINAL HOUSING VICTORIA: 9482 4585
  • MELBOURNE CITY MISSION: 8625 4444
  • MELBOURNE YOUTH SUPPORT SERVIE: 9614 3688
  • ST KILDA CRISIS SERVICE: 9536 7777
  • MERRI OUTREACH SUPPORT SERVICE: 9359 5493
  • CRISIS ACCOMMODATION LINE: 1800 627 727

ALCOHOL AND OTHER DRUGS

  • COMMUNITY HEALTH SERVICES: Your area will have a community health service. Type your local council name + ‘community health service’ into Google to find the one applicable to you.
  • REGEN UNITING CARE (COBURG): 9386 2876
  • RAFT: 9355 9900
  • DIRECT LINE: 1800 888 236
  • YOUTH SUBSTANCE ABUSE SERVICE (FITZROY): 9415 8881
  • YOUTH NORTHERN OUTREACH TEAM: 9304 9100

EMPLOYMENT AND TRAINING

  • AMES EMPLOYMENT SUPPORT (COBURG): 9383 2888
  • YOUTH PROJECTS (GLENROY): 9304 3910
  • INNER NORTHERN LEARNING AND EMPLOYMENT NETWORK: 9384 2325

FAMILY VIOLENCE

  • DOMESTIC VIOLENCE RESOURCE CENTRE VICTORIA: 9486 9866
  • VICTIMS ASSISTANCE AND COUNSELLING PROGRAM: 9480 6166
  • NORTHERN DOMESTIC VIOLENCE OUTREACH SERVICE: 9450 4700
  • BROADMEADOWS INTERVENTION ORDER COURT SUPPORT SERVICE: 9302 3911
  • CAROLINE CHISHOLM SOCIETY: 9361 7000 or 1800 134 863 (country Victoria)
  • WOMEN’S DV CRISIS SERVICE: 1800 015 188
  • CENTRE AGAINST SEXUAL ASSAULT: 1800 806 292

FINANCIAL HELP

  • CENTRELINK CRISIS PAYMENT: 132 490
  • BROTHERHOOD OF ST LAURENCE: Click here for your local office.
  • STEPUP LOAN GOOD SHEPHERD MICROFINANCE: 9495 9600
  • NO INTEREST LOAN SCHEME: 9351 3600
  • UNITING CARE (BROADMEADOWS): 9351 3600

MULTICULTURAL SERVICES

  • Spectrum Migrant Resource Centre ……. 9496 0200
  • Centrelink Multilingual Service (VICSEG) ……. 131 202
  • Centre for Culture Ethnicity and Health – Carlton ……. 9342 9700
  • Foundation House ……. 9388 0022 (for survivors of torture)
  • Immigrant Women’s Domestic Violence Service ……. 1800 755 988 (multicultural crisis support and referrals for accommodation, counselling, legal advice and court support)

Emergency Relief (food vouchers/parcels) – limited to local area

  • Dianella Community Health Service – Craigieburn ……. 9303 0509  (food vouchers only, Hume residents only call Friday 9am)
  • Salvation Army – Craigieburn ……. 8339 4987 (food parcels and vouchers Mon-Thu 12-4pm)
  • Uniting Care – Broadmeadows ……. 9351 3600  (financial counselling, emergency relief – food vouchers, food parcels)
  • Anglicare – Craigieburn ……. 0408 129 590 (call Friday at 9am – leave msg, call will be returned. Mon –Thu 10am-12pm)
  • Northpoint Centre Food Bank – Tullamarine ……. 9338 1898 (food parcels only, Hume/Moreland residents, Friday from 1pm)

GENERAL COUNSELLING

  • Moreland City Council Youth Services ……. 9240 1111 (support and referral for 11 – 25 y.o.)
  • Anglicare Youth Services – Glenroy ……. 9306 0000 (intensive youth support, drug and alcohol worker, homelessness outreach worker, mental health intensive worker. 12-17 y.o.)
  • Youth Health Team MCHS – Coburg ……. 9355 9900

GENERAL COUNSELLING

  • Moreland Community Legal Centre Inc ……. 9383 2588
  •  Legal Aid – Broadmeadows ……. 9302 8777
  • Legal Aid – Preston …….9416 6444
  •  Youth Law ……. 9611 2412  (Emergency 24 hr free legal advice for young people in trouble with the police)
  • Telephone Information Service ……. 9369 0120 (over the phone legal advice in over 12 languages)
  • Victims Assistance Program MCHS ……. 9480 6166
  • Mental Health Legal …….9629 4422  (legal advice and assistance for people suffering with a mental illness Mon, Wed & Fri 3pm-5pm)
  • Broadmeadows Intervention Order Court Support Service ……. 9302 3911
  • Broadmeadows Community Legal Service – Gladstone Pk …….3910 4473
  • Women’s Legal Services Victoria (Melbourne) ……. 8622 0600

MENTAL HEALTH

  • North West Area Mental Health Service – Coburg ……. 9355 9700 (clinical assessment and treatment, 16-64 y.o.)
  • Orygen Youth Health ……. 9342 2800/1800 888 320
  • SANE (24hrs) ……. 1800 187 263 (mental health support)
  • Headspace (M-F 9-5pm) …… 8346 8213
  • Crisis Assessment & Treatment Teams (CATT) 24hrs……. (network of mental health services across the state. They provide 24 hr assessment and treatment and intervention services to people aged 16-64 exhibiting behaviour they need immediate assistance – e.g. suicidal, homicidal, delusional – refer to website for relevant area’s phone number)
  • Life Line (24hrs) ……. 13 11 14
  • Suicide Help Line (24hrs) …….1300 651 251

WOMEN'S SERVICES

  • WIRE (Women’s Information Referral Service) (M-F 9-5)……. 1300 134 130  (confidential support, information and referrals on any issues – state wide)
  • Council for Single Mothers and their Children …….8354 3856 /1800 758 150

PHONE SERVICES

  • Pink Cross Foundation Australia 0455 564 840 (crisis support service for those located in Melbourne and surrounds)
  • Local Police Emergencies (24hrs)……. 000
  • Grief Line (12pm-3pm)
  • Life Line (24hrs) ……. 13 11 14
  • Suicide Help Line (24hrs) …….1300 651 251
  • Centre Against Sexual Assault (24hrs) …….1800 806 292 / 9349 1766  (counselling and information re sexual assault)
  • Women’s DV Crisis Service (24hrs) ……..1800 015 188 / 9373 0123  (telephone support, referral and information service)
  • Direct Line (24hrs) ……. 1800 888 236 / 9416 1818  (telephone counselling and info for alcohol and other drug issues)
  • Confidential Line (24hrs) ……. 1800 200 526  (information and support in identifying and avoiding abusive relationships)
  • Grief line (12 noon to midnight) ……. 9596 7799
  • Crisis Accommodation Info Line (10am – midnight) ……. 1800 627 727
  • Nurse on Call (24hrs) ……. 1300 60 60 24
  • SANE (24hrs) ……. 1800 187 263 (mental health support)
  • Headspace (M-F 9-5pm) …… 8346 8213
  • Crisis Assessment & Treatment Teams (CATT) 24 hrs (network of mental health services across the state. They provide 24 hr assessment and treatment and intervention services to people aged 16-64 exhibiting behaviour they need immediate assistance – e.g. suicidal, homicidal, delusional – refer to website http://www.easternhealth.org.au/about/contactUs.aspx)
  • WIRE (Women’s Information Referral Service) (M-F 9-5)……. 1300 134 130 (confidential support, information and referrals on any issues – state wide)
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