ACCOMMODATION
- VINCENT CARE VICTORIA: 1800 618 468
- FRONT YARD YOUTH SERVICES: 9611 2411
- CATCHMENT YOUTH REFUGE: 9470 5592
- HOPE STREET YOUTH AND FAMILY SERVICES: 9380 1403
- CROSSROADS TRANMERE STREET YOUTH REFUGE: 9489 1122
- ABORIGINAL HOUSING VICTORIA: 9482 4585
- MELBOURNE CITY MISSION: 8625 4444
- MELBOURNE YOUTH SUPPORT SERVIE: 9614 3688
- ST KILDA CRISIS SERVICE: 9536 7777
- MERRI OUTREACH SUPPORT SERVICE: 9359 5493
- CRISIS ACCOMMODATION LINE: 1800 627 727
ALCOHOL AND OTHER DRUGS
- COMMUNITY HEALTH SERVICES: Your area will have a community health service. Type your local council name + ‘community health service’ into Google to find the one applicable to you.
- REGEN UNITING CARE (COBURG): 9386 2876
- RAFT: 9355 9900
- DIRECT LINE: 1800 888 236
- YOUTH SUBSTANCE ABUSE SERVICE (FITZROY): 9415 8881
- YOUTH NORTHERN OUTREACH TEAM: 9304 9100
EMPLOYMENT AND TRAINING
- AMES EMPLOYMENT SUPPORT (COBURG): 9383 2888
- YOUTH PROJECTS (GLENROY): 9304 3910
- INNER NORTHERN LEARNING AND EMPLOYMENT NETWORK: 9384 2325
FAMILY VIOLENCE
- DOMESTIC VIOLENCE RESOURCE CENTRE VICTORIA: 9486 9866
- VICTIMS ASSISTANCE AND COUNSELLING PROGRAM: 9480 6166
- NORTHERN DOMESTIC VIOLENCE OUTREACH SERVICE: 9450 4700
- BROADMEADOWS INTERVENTION ORDER COURT SUPPORT SERVICE: 9302 3911
- CAROLINE CHISHOLM SOCIETY: 9361 7000 or 1800 134 863 (country Victoria)
- WOMEN’S DV CRISIS SERVICE: 1800 015 188
- CENTRE AGAINST SEXUAL ASSAULT: 1800 806 292
FINANCIAL HELP
- CENTRELINK CRISIS PAYMENT: 132 490
- BROTHERHOOD OF ST LAURENCE: Click here for your local office.
- STEPUP LOAN GOOD SHEPHERD MICROFINANCE: 9495 9600
- NO INTEREST LOAN SCHEME: 9351 3600
- UNITING CARE (BROADMEADOWS): 9351 3600
MULTICULTURAL SERVICES
- Spectrum Migrant Resource Centre ……. 9496 0200
- Centrelink Multilingual Service (VICSEG) ……. 131 202
- Centre for Culture Ethnicity and Health – Carlton ……. 9342 9700
- Foundation House ……. 9388 0022 (for survivors of torture)
- Immigrant Women’s Domestic Violence Service ……. 1800 755 988 (multicultural crisis support and referrals for accommodation, counselling, legal advice and court support)
Emergency Relief (food vouchers/parcels) – limited to local area
- Dianella Community Health Service – Craigieburn ……. 9303 0509 (food vouchers only, Hume residents only call Friday 9am)
- Salvation Army – Craigieburn ……. 8339 4987 (food parcels and vouchers Mon-Thu 12-4pm)
- Uniting Care – Broadmeadows ……. 9351 3600 (financial counselling, emergency relief – food vouchers, food parcels)
- Anglicare – Craigieburn ……. 0408 129 590 (call Friday at 9am – leave msg, call will be returned. Mon –Thu 10am-12pm)
- Northpoint Centre Food Bank – Tullamarine ……. 9338 1898 (food parcels only, Hume/Moreland residents, Friday from 1pm)
GENERAL COUNSELLING
- Moreland City Council Youth Services ……. 9240 1111 (support and referral for 11 – 25 y.o.)
- Anglicare Youth Services – Glenroy ……. 9306 0000 (intensive youth support, drug and alcohol worker, homelessness outreach worker, mental health intensive worker. 12-17 y.o.)
- Youth Health Team MCHS – Coburg ……. 9355 9900
GENERAL COUNSELLING
- Moreland Community Legal Centre Inc ……. 9383 2588
- Legal Aid – Broadmeadows ……. 9302 8777
- Legal Aid – Preston …….9416 6444
- Youth Law ……. 9611 2412 (Emergency 24 hr free legal advice for young people in trouble with the police)
- Telephone Information Service ……. 9369 0120 (over the phone legal advice in over 12 languages)
- Victims Assistance Program MCHS ……. 9480 6166
- Mental Health Legal …….9629 4422 (legal advice and assistance for people suffering with a mental illness Mon, Wed & Fri 3pm-5pm)
- Broadmeadows Intervention Order Court Support Service ……. 9302 3911
- Broadmeadows Community Legal Service – Gladstone Pk …….3910 4473
- Women’s Legal Services Victoria (Melbourne) ……. 8622 0600
MENTAL HEALTH
- North West Area Mental Health Service – Coburg ……. 9355 9700 (clinical assessment and treatment, 16-64 y.o.)
- Orygen Youth Health ……. 9342 2800/1800 888 320
- SANE (24hrs) ……. 1800 187 263 (mental health support)
- Headspace (M-F 9-5pm) …… 8346 8213
- Crisis Assessment & Treatment Teams (CATT) 24hrs……. (network of mental health services across the state. They provide 24 hr assessment and treatment and intervention services to people aged 16-64 exhibiting behaviour they need immediate assistance – e.g. suicidal, homicidal, delusional – refer to website for relevant area’s phone number)
- Life Line (24hrs) ……. 13 11 14
- Suicide Help Line (24hrs) …….1300 651 251
WOMEN'S SERVICES
- WIRE (Women’s Information Referral Service) (M-F 9-5)……. 1300 134 130 (confidential support, information and referrals on any issues – state wide)
- Council for Single Mothers and their Children …….8354 3856 /1800 758 150
PHONE SERVICES
- Pink Cross Foundation Australia 0455 564 840 (crisis support service for those located in Melbourne and surrounds)
- Local Police Emergencies (24hrs)……. 000
- Grief Line (12pm-3pm)
- Life Line (24hrs) ……. 13 11 14
- Suicide Help Line (24hrs) …….1300 651 251
- Centre Against Sexual Assault (24hrs) …….1800 806 292 / 9349 1766 (counselling and information re sexual assault)
- Women’s DV Crisis Service (24hrs) ……..1800 015 188 / 9373 0123 (telephone support, referral and information service)
- Direct Line (24hrs) ……. 1800 888 236 / 9416 1818 (telephone counselling and info for alcohol and other drug issues)
- Confidential Line (24hrs) ……. 1800 200 526 (information and support in identifying and avoiding abusive relationships)
- Grief line (12 noon to midnight) ……. 9596 7799
- Crisis Accommodation Info Line (10am – midnight) ……. 1800 627 727
- Nurse on Call (24hrs) ……. 1300 60 60 24
- SANE (24hrs) ……. 1800 187 263 (mental health support)
- Headspace (M-F 9-5pm) …… 8346 8213
- Crisis Assessment & Treatment Teams (CATT) 24 hrs (network of mental health services across the state. They provide 24 hr assessment and treatment and intervention services to people aged 16-64 exhibiting behaviour they need immediate assistance – e.g. suicidal, homicidal, delusional – refer to website http://www.easternhealth.org.au/about/contactUs.aspx)
- WIRE (Women’s Information Referral Service) (M-F 9-5)……. 1300 134 130 (confidential support, information and referrals on any issues – state wide)